PrimeLearning.com

PrimeProblem™ Solving

PrimeEffectiveness™
Back to Catalog

Curriculum Overview
The PrimeProblem Solving curriculum introduces easy-to-use strategies to solve a variety of workplace challenges from problems of small magnitude to those having a substantial impact on the organization.

Target Audience
Professionals who want to resolve workplace challenges more effectively.

Certification
PDU Credits: 33 PDUs

Prerequisites
None

Skill Level
All levels

Courses
Description	Course	Duration
Recognize and identify the groups and individual roles in the problem solving process	Solve Problems Together	1.5 hrs
Identify the fundamental steps for effective problem solving and the attitudinal characteristics that facilitate success	The Problem Solving Process	1.5 hrs
Explore several problem resolution methods and successfully facilitate a brainstorming session	Analyze Problems Creatively	2.5 hrs
Create a focused problem statement using the Occam’s Razor method	Determine the Real Problem	3 hrs
Analyze various elements associated with a stated problem using process-oriented methods	Use Investigative Tools	1.5 hrs
Improve problem analysis procedures and the resulting decisions using several data gathering techniques	Gather Evidence	2.5 hrs
Use visual tools to interpret data	Interpret Data	3 hrs
Discover Force Field Analysis and Solutions Fishbone Diagram problem solving techniques	Solve Problems Methodically	2 hrs
Discover Modified-Delphi, swapping, and visualization problem solving techniques	Group-Based Solutions	1.5 hrs
Recognize and apply cost-benefit analysis procedures	Cost-Benefit Solutions	1.5 hrs
Persuade decision-makers to approve the proposed solution	Sell Your Solution	1.5 hrs
Identify progress points and areas for future improvement at the conclusion of the problem resolution process	Implement Decisions	1.5 hr
Recognize and overcome challenges that can hamper a general group consensus	Working Together	2.5 hrs
Recognize challenging behaviors and successfully manage group responses	The Nature of Groups	1.5 hrs
Generate successful problem solving decisions	Ensure Group Success	1.5 hrs

Deployment Options

eLearning System curriculum (Internet)
• 33 hours eLearning
• 15 Courses (29 hours), each including Self Check Assessment
• On-line Resources (4 hour) - Job Aids, Glossary, Recommended Reading Lists, Web Links
• Personalized eLearning System account
• PreAssessment (PrimePath™)
• Mastery Assessment
• Client Administration functionality
• Search feature
• Access to PrimeLearning-run Discussion Boards, Chats
• On-line Mentoring

Individual courses (Internet)
• Course, including Self Check Assessment
• Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)

Intranet or CD
• Please contact us at info@primelearning.com

Platforms Supported

All Microsoft Windows operating systems are supported.
All Internet Explorer browsers are supported above version 4.0.
Only version 4.7 of the Netscape browser is supported.
A sound card is required to hear audio.
Adobe Acrobat Reader plugin is required to view some Curriculum Resources.
To participate in the Virtual Classes, or play back the archived classes then the Centra client software is required.
Links to download Adobe Acrobat Reader and Centra client are provided in the eLearning System.

Language Options
American English

Buy Curricula
Back to Catalog

To view a PDF file, you'll need the free Adobe Acrobat Reader. Click on the icon for instructions.

Call us at +917 210 8173 (US & Canada) and +353 [0] 61 720 000 [Intl.]

or email: info@primelearning.com