| PrimeLearning.com™ adds 2 new eLearning curriculum offerings to its library of world class business skills solutions | | | October 15, 2001 LIMERICK, IRELAND - PrimeLearning.com™, a leading international provider of business skills eLearning solutions for the corporate training market, announces the latest additions to its fast growing catalog of business & professional skills eLearning solutions. With the addition of these two new curricula, PrimeLearning today offers in the region of 300 hours of business and professional eLearning.
These 2 new curricula are:
PrimeCall Center™ ABCs: Fundamentals for Call Center Staff
Teaches the principles underlying call center operation such as workforce management, scheduling, performance measurement, agent occupancy, technological routing tools and customer relationship management. Participants will gain a deeper insight into the call center profession, and value both the organization itself and their role within it. Centers that deploy this learning solution in their new hire training and agent re-training should reap the benefits in terms of improved staff morale, reduced staff turnover and better procedure compliance. These courses have been created under an exclusive co-development agreement between the Call Center School and PrimeLearning.com.
PrimeWriting™: Enhance Your Business Message
Provides business professionals with strategies to enhance business messages and thus maximize the impact of their communicational efforts. A systematic approach is presented to help learners develop concise, reader-focused business documents that achieve desired results. The content of this curriculum has been created under an exclusive co-development license between KCI, a pioneer in Web-based business courseware delivery, and PrimeLearning.com.
"These new curricula are a perfect complement to our fully integrated library of eLearning products and services," stated Terry O'Brien, CEO of PrimeLearning.com. "PrimeCall Center™ ABCs presents yet another significant offering to the growing Call Center industry, one of PrimeLearning.com's key vertical markets, and complements existing top-selling curricula such as PrimeCustomer™ Care and PrimeContact Center Agent™. PrimeWriting™ satisifes a demand we have felt for some time for top quality eLearning in written business communication. This curriculum complements and enhances our previous successes in the business communication market with PrimeCommunication™ and PrimeNegotiation™."
The new curricula meet the extremely high standards established and adhered to by PrimeLearning.com. Each of the 2 new products:- Consists of proven world-class content from leading authors, academics, or publishers.
- Relies on an innovative eLearning instructional design approach that has proven highly effective among the adult learning community
- Is anchored in real-world, job-related situations
Includes a variety of workplace simulations that include adaptive case studies and workplace exercises, as well as multiple online resources.- Utilizes experiential learning for high learner involvement and maximum subject matter retention.
- Optimizes the power of the Internet and PrimeLearning.com's fully integrated approach to eLearning.
- In addition to self-paced courseware, offers an eCommunity founded on synchronous events during which learners can attend live virtual classes, live chats, and peer to peer discussion threads that provide the human reinforcement deficient in most other eLearning products.
- Integrates with other curriculum offerings to create a personal learning plan. A learning management system enables corporate customers to accurately track and measure the results of their eLearning solutions.
About PrimeLearning.com™
PrimeLearning.com™ is one of the fastest-growing corporate eLearning solutions providers, with comprehensive business skills training delivered exclusively over the Internet. Curricula include areas such as: sales, project management, customer care, call center & tele-skills, diversity, writing & communication, personal effectiveness, team building & performance, negotiation, problem solving, and marketing. PrimeLearning.com has partnered with world-renowned experts such as American Management Association, Call Center School, Gower Publishing Ltd., John Wiley & Sons Publications, Jossey-Bass/Pfeiffer, KCI, and Xerox Corporation to provide content with proven bottom-line results.
PrimeLearning.com adheres to open standards in its Prime eLearning System™, including AICC, SCORM, and IMS standards enabling corporate customers to easily integrate the PrimeLearning.com courseware with nearly all management systems. PrimeLearning.com and the Prime eLearning System are trademarks of PrimeLearningGroup Ltd. and PrimeLearning, Inc. All other names are trademarks or registered trademarks of their respective owners.
For additional information, please contact PrimeLearning.com at 860-526-3487, or visit www.primelearning.com. |   | |
|
