Prime Manager

Prime Manager

This curriculum describes proven management techniques to enhance the performance of managers who supervise staff performance.

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Individual license, 3 months access

Curriculum Overview

The Prime Manager curriculum provides practical guidelines for troubleshooting, brainstorming, developing staff, and building teams. Real-world case studies provide learners an opportunity to integrate these skills into their natural management style.

At a Glance

Certification: PDU Credits: 36 PDUs

Download: Curriculum Overview in PDF Format or Curriculum Synopsis in PDF Format

Prerequisites: None

Skill Level: Entry & intermediate levels

Target Audience: All levels of professionals who supervise the performance of other staff members.


Here is a complete informational listing of the courses in the Prime Manager curriculum.

Developing as a Manager (MSS0011)

Duration Course Description
2.5 hrs The Many Roles of a Manager This course introduces the multi-faceted role of an effective manager. A series of self-evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set.

Communicating Successfully (MSS0012)

Duration Course Description
2.5 hrs Speak Without Talking This course uses examples to demonstrate how body language can affect the meaning of the message being communicated. Non-verbal signals are introduced to improve the participant’s managerial communication skills.
1.5 hrs Manage Better by Listening This course describes the value of active listening techniques and how they can be used to improve the participant’s managerial performance.
1.5 hrs Assert to Achieve This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior.

Creating Successful Solutions (MSS0013)

Duration Course Description
2.5 hrs Identify the Core Problem This course introduces techniques to help learners quickly analyze situations by identifying the root cause, investigating the contributing factors, and prioritizing the solution requirements.
2.5 hrs Solve Problems Creatively This course helps learners investigate inventive strategies to generate creative solutions.
2.5 hrs Implement Solutions Decisively This course presents several proven methods to help managers take control of a project to put decisions into practice.

Empowering Your Group (MSS0014)

Duration Course Description
2 hrs Delegate for Results This course describes techniques for successfully delegating assignments to your work team.
1.5 hrs Coach for Achievement This course identifies coaching strategies for increasing the performance of your staff.
2 hrs Evaluate Staff Performance This course defines the PERFORM evaluation tool and demonstrates how it can be used to improve individual performance.

Cultivating Great Teams (MSS0015)

Duration Course Description
2 hrs Create an Invincible Team This course enables participants to assess the individuals who make up the team and discusses methods to enhance the entire team performance.
1.5 hrs Inspire Team Success This course describes motivational strategies to help your team reach their performance goals.
2 hrs Team Briefings for Success This course helps participants organize, prepare, and lead efficient team briefings.
2.5 hrs Resolve Conflicts Positively This course provides techniques to analyze and resolve conflict in a manner that produces a positive solution for all involved.

Key Features

  • 36 hours total learning
  • 14 Courses (29 hours), each including Self Check Assessment
  • Online Resources (7 hours) - Job Aids, Glossary, Recommended Reading Lists, Links
  • Personalized eLearning System account
  • PreAssessment (PrimePath)
  • Mastery Assessment
  • Client Administration
  • Online Mentoring
  • American English

System Requirements

Operating System

Microsoft Windows Microsoft Windows (98, 2000, XP, Vista, 7, 8, 8.1, 10)

Web Browser

Chrome Chrome
Internet Explorer Internet Explorer
Opera Opera

Other Requirements

  • Adobe Flash Player version 9 or higher is required
  • Adobe Reader plugin is required to view some curriculum Resources
  • A sound card with speakers or headphones are required to listen to audio

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