Curriculum Overview
The Prime Problem Solving curriculum introduces easy-to-use strategies to solve a variety of workplace challenges from problems of small magnitude to those having a substantial impact on the organization.
At a Glance
Certification: PDU Credits: 33 PDUs
Download: Curriculum Overview in PDF Format or Curriculum Synopsis in PDF Format
Prerequisites: None
Skill Level: All levels
Target Audience: Professionals who want to resolve workplace challenges more effectively.
Courses
Here is a complete informational listing of the courses in the Prime Problem Solving curriculum.
Solving Problems Logically (PD0041)
| Duration | Course | Description |
|---|---|---|
| 1.5 hrs | Solve Problems Together | This course helps learners to recognize and identify the groups and individual roles in the problem solving process. |
| 1.5 hrs | The Problem Solving Process | This course outlines the fundamental steps for effective problem solving and identifies attitudinal characteristics that facilitate success. |
Defining the Issue (PD0042)
| Duration | Course | Description |
|---|---|---|
| 2.5 hrs | Analyze Problems Creatively | This course introduces learners to several problem resolution methods. Tips for successfully facilitating a brainstorming session are also provided. |
| 3 hrs | Determine the Real Problem | This course describes how to create a focused problem statement using the Occam's Razor method. |
Investigating the Problem (PD0043)
| Duration | Course | Description |
|---|---|---|
| 1.5 hrs | Use Investigative Tools | This course introduces process-oriented methods that assist in the analysis of various elements associated with a stated problem. |
| 2.5 hrs | Gather Evidence | This course describes several data gathering techniques that can be used to improve problem analysis procedures and the resulting decisions. |
| 3 hrs | Interpret Data | This course explains how to use visual tools to interpret data. |
Selecting the Solution (PD0044)
| Duration | Course | Description |
|---|---|---|
| 2 hrs | Solve Problems Methodically | This course introduces Force Field Analysis and Solutions Fishbone Diagram problem solving techniques. |
| 1.5 hrs | Group-Based Solutions | This course introduces Modified-Delphi, swapping, and visualization problem solving techniques. |
| 1.5 hrs | Cost-Benefit Solutions | This course helps learners to recognize and apply cost-benefit analysis procedures. |
Accepting the Decision (PD0045)
| Duration | Course | Description |
|---|---|---|
| 1.5 hrs | Sell Your Solution | This course provides a series of helpful tips to persuade decision-makers to approve the proposed solution. |
| 1.5 hrs | Implement Decisions | This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. |
Making Group Decisions (PD0046)
| Duration | Course | Description |
|---|---|---|
| 2.5 hrs | Working Together | This course introduces several strategies to recognize and overcome challenges that can hamper a general group consensus. |
| 1.5 hrs | The Nature of Groups | This course provides insightful perspectives into the unpredictability of group dynamics. Tips to recognize challenging behaviors and suggestions for successfully managing group responses are presented. |
| 1.5 hrs | Ensure Group Success | This course describes four methods to generate successful problem solving decisions. |
Deployment Options
eLearning System curriculum (Internet)- 33 hours eLearning
- 15 Courses (29 hours), each including Self Check Assessment
- On-line Resources (4 hours) - Job Aids, Glossary, Recommended Reading Lists, Web Links, Archived Virtual Classes
- Personalized eLearning System account
- PreAssessment (PrimePath™)
- Mastery Assessment
- Client Administration functionality
- Search feature
- Access to PrimeLearning-run Discussion Boards, Chats
- On-line Mentoring
- Course, including Self Check Assessment
- Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)
- Please contact us at info@primelearning.com
- American English
System Requirements
- All Microsoft Windows operating systems are supported.
- All Internet Explorer browsers are supported above version 4.0.
- Only version 4.7 of the Netscape browser is supported.
- Adobe Flash Player version 9 or higher is required.
- Adobe Reader plugin is required to view some Curriculum Resources.
- To participate in the Virtual Classes, or play back the archived classes then the Centra client software is required.
- A sound card is required to hear audio.
- Links to download Adobe Flash Player, Adobe Reader and Centra client are provided below and in the eLearning System.
